Members of the British Woodworking Federation
We are a member of the British Woodworking Federation (BWF) and are committed to achieving high levels of customer satisfaction by working to understand and satisfy expectations for product quality and service.
Specifically, our quality objectives are:
- To respond to customers’ enquiries in a timely manner and to provide technical support to achieve a clear understanding of requirements
- To manufacture products to agreed industry standards which exceed our customer’s expectations and provide a value for money solution
- To deliver products on time
- To respond promptly to queries which may occur after delivery
